Reviews & Audits

How do you measure up?

There’s always room for improvement and sometimes it’s difficult to measure how you are doing.

We provide service audits and reviews to many organisations and they take several different formats.

If you’re not sure how you stack up financially or you need to assess your service strengths and weaknesses, then we can help you understand what needs to be done to realise your objectives.

Litmus Audits and Reviews PNG

Popular Services

Strategic ReviewA comprehensive operational and financial review, leading to a strategic plan recommending how services can be delivered better in future to best meet the needs of your consumers.
Financial AuditIdentifies overcharging, labour irregularities, erroneous charges, purchasing discount retention and reveals the true level of earnings realised by the service provider.
Best Value ReviewIndependent verification that you are being charged correctly for services you receive and that they represent true value for money. Identification of areas that need improvement, with an options appraisal for how these might be delivered.
Efficiency ReviewA service health-check that assesses the quality and effectiveness of service delivery. Based on readily available data and performance ratings of service elements, particularly focused on end-user experience. Highlights key areas for improvement.
Options AppraisalWe listen, then, following a detailed site visit, we use our experience to set out a variety of options aimed at delivering improvements in cost and quality.


After an audit or review, you can expect improvements in the quality and cost effectiveness of your service – either through a re-negotiated arrangement with your provider or via a market testing project.

Audit & Reviews showcase