During the past couple of months, we’ve worked hard to support our clients and help them through this uncertain time. They, in turn, have been equally supportive of us; and one of the ways they’ve done this is via sharing valuable feedback with us.
And we’re very pleased to say that the recent round of feedback has shown that 86% of customers consider our services to be “very good” value for money with no client rating us less than “good”.
We’ve always been firm believers that you get what you pay for, and that doesn’t always mean that the most affordable option will yield the best results – or cost efficiencies – in the long run. We work hard to develop sustainable solutions for our clients that pay dividends in the long run.
In addition, we received an average of 4.6 out of 5 on:
- Providing excellent quality of service;
- Being engaging, polite and professional;
- Providing clear and regular communication;
- Being punctual and meeting deadlines; and
- Adding value and insightful solutions.
Even in the most challenging of times, we’re acutely aware of how crucial consultancy services like ours are. As we all emerge out of lockdown, organisations and businesses are going to be working to build revenue and streamline costs as efficiently as possible and we aim to continue to provide unrivalled value for them moving forwards.
Thank you to all our clients for their loyalty.
The Litmus team