Job Summary
To take the lead in the day-to-day running of the Litmus Consumer Insight Programme including liaising directly with key stakeholders and clients in producing insightful, informative and unbiased reporting / feedback following period research.
This role will be key in understanding on a case-by-case basis client goals and objectives and find appropriate ways and means to deliver positive and negative results, making observations and utilising Litmus’ wide range of skills in adding value to both the client and Litmus.
Market and operational understanding are key in making this role successful as is the ability to respond quickly to ad-hoc data or research requirements and turn them into reports / visualisations / analytical tools.
A summary of key tasks is as follows:
· Prepare and coordinate timelines for Consumer Insight Programmes including research, analysis and feedback
· Coordinate with the client and relationship manager the research criteria and by what method score or results are captured
· Design suitable solutions for collecting data from consumer respondents
· Prepare and communicate regular response updates during research
· Analyse findings and prepare a suitable method by which to communicate feedback
· Prepare management metrics and KPIs based on research from sector, market, geographical sources
· Support Business with drafting of documents for departments during quieter periods of CI.
Skill Set
· Knowledge of Adobe Creative Cloud especially Adobe In-Design
· Experience of survey tools, including online and social media
· Advanced Excel skills are essential, including pivot tables and formulas
· A broad knowledge of Microsoft applications is useful
· Confident attitude and ability to use a range of communication methods to communicate with internal stakeholders and clients is key
· Presentation skills including using visual aids to present findings are recommendations
· An understanding of statistics and research metrics (e.g. confidence intervals, margin of error, sample size) would be desirable
· An understanding of Data Protection would be desirable
Benefits
· Nest Pension
· 31 days holiday including bank holidays
· Free Parking
· Perkbox discount
· Cycle to work scheme
· Discounted Will Writing
· Discounted Electronic Equipment
· Discounted Gym Membership
Details
• £26,000 – £28,000 per annum
• Monday -Friday
• 9am-5pm
• 1 Hour unpaid Lunch
• 2 Days Hybrid working post probation completion
To Apply
Please send your CV with a covering email explaining your interest and suitability to dianalishman@litmuspartnership.co.uk