Discover how Litmus Partnership helped Affinity Learning Partnership run a compliant tender process for their catering contract across all schools within the trust.
Client Agent
The Litmus Partnership acts as your independent client agent — ensuring GPOs deliver best pricing, strong supplier management and measurable added value.
An extension of your team
Acting as your independent representative, Litmus Partnership provides a Client Agent service that ensures your organisation’s interests are fully protected when working with appointed Group Purchasing Organisations (GPOs).
We act as an extension of your team — providing the oversight, expertise and industry insight needed to ensure your GPO continues to deliver on its promises, securing best value, strong supplier performance and tangible added benefits.
This means your internal catering and procurement teams can stay focused on their day-to-day priorities, confident that Litmus is managing the detail on your behalf.
How it works
Our role as Client Agent is to give you independent assurance that your purchasing partner is performing effectively, fairly and transparently.
We do this by:
- Monitoring pricing and savings performance to ensure continued value and alignment with agreed benchmarks.
- Assessing supply chain management to confirm resilience, quality and sustainability.
- Reviewing contractual performance against agreed service levels and KPIs.
- Engaging directly with suppliers and the GPO to resolve issues or drive improvement.
- Delivering added-value initiatives such as supplier workshops, menu development sessions and innovation reviews.
We take care of the operational and commercial monitoring, taking the pressure off you and your team to focus on strategy and service delivery.
The benefits
Working with Litmus Partnership as your Client Agent provides:
- Independent validation that your GPO continues to deliver best value.
- Clear visibility of pricing, supplier relationships and contract performance.
- Reduced administrative pressure on internal teams.
- Greater assurance of compliance and due diligence.
- Ongoing access to industry insight, innovation and best practice.
- A partnership approach focused entirely on protecting your organisation’s interests.
Why choose us
With over 30 years of experience managing catering and procurement performance for leading organisations across education, healthcare, and business, Litmus Partnership understands both sides of the GPO relationship.
Our independence means we represent your best interests — ensuring that every element of your agreement continues to deliver the outcomes you expect.
We combine deep commercial understanding with hands-on operational experience to provide objective, evidence-based support that strengthens performance and value.
Client Success Stories
Discover how we’ve helped organisations across education, healthcare, business and the public sector achieve measurable improvements in quality, efficiency and value.
Discover how Litmus Partnership helped Marlborough College approach a re-design of their historic dining space through consumer insights.
Discover how Litmus Partnership helped Marlborough College approach a re-design of their historic dining space through consumer insights.
Discover how Litmus Partnership helped Marlborough College approach a re-design of their historic dining space through consumer insights.
Discover how Litmus Partnership helped Marlborough College approach a re-design of their historic dining space through consumer insights.
Discover how Litmus Partnership helped Wellington College & Eagle House School successfully negotiate and improve their facilities services.
Insights And News
Stay informed with the latest industry insights, expert commentary and project updates from the Litmus Partnership team.
- EducationRead More
Benchmarking and performance – are you really in control of your school’s operational contracts?
- Consumer Insight | Education | Public SectorRead More
Coming Soon: A new Consumer Insight Programme for special schools
- Education | Public SectorRead More
Financial Awareness Day 2025: How schools can drive greater financial efficiency through smarter catering management
Take the next step
If you’d like to ensure your GPO partnership continues to deliver real value, compliance and innovation, our Client Agent service can help.
Get in touch to find out how we can provide independent oversight, actionable insight and complete confidence in your procurement arrangements.
Contact Us
We love to connect with business leaders that want to make a change. Contact our friendly team to request a no obligation chat about your current challenges and goals.