Background
The University was keen to create a single FM service strategy for all services including Grounds, Utilities, Campus Cleaning, Student Accommodation Cleaning, M&E, Capital Projects, Waste Management, Security, Building Maintenance, Linen Services and associated FM services.
Brief
Litmus was appointed in 2017 with the key objectives of integrating the universities’ facility management contracts and, as a result, generate cost savings.
Approach
John Brownless, the Litmus Partnership, said: “We kick-started the process by visiting the campus and meeting with various stakeholders, so we could fully understand how the processes currently worked. We carried out a full review, where we looked at the service delivery, compliance and costs across the site.
“It was clear that bringing the services under an integrated contract was the right solution moving forwards, and we recommended to the University that a common tender framework be introduced across all service lines.”
Outcomes
The contract was tendered and awarded leading to a 15% reduction in costs, saving the University over £3million.