Soft Services

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At the heart of any organisation

We believe that stable and efficient facilities related services should be at the heart of every organisation.  We also believe that contracted FM service providers have changed for the better in recent years – seeking long term, mutually beneficial partnerships that actually work. But it’s no easy task to ensure that services not only meet the specification but are also delivered on time and within the budget.

Litmus working on it illustration

How can we help?

Soft FM includes a lot of different areas. Cleaning, security, reception, office services and grounds maintenance. There is a lot to cover. And we can help you cover it all.

Any provider, including in-house, can become complacent. With so much to do, and with so many intricacies to monitor, it’s no wonder that sometimes in-house FM teams sometimes lose touch with what really represents best value and best practice.

CleaningA clean working environment promotes higher productivity. Whether you’re looking to benchmark cleaning labour or put an exacting specification in place to tender a service, we will help you achieve a sustainable, best value cleaning solution.
SecuritySecurity is critical in creating a welcoming, secure environment and in ensuring the well-being of your people.
We have helped many organisations achieve a security provision that delivers at all levels of this multi-faceted function.
Grounds MaintenanceThe appearance of your estate matters - it helps orientate guests during their visit and prevents accidents. And it’s much more than lawns and landscaping. Grounds Maintenance services should dovetail into your broader facilities strategy seamlessly.
Reception & OfficeWe believe that not only first impressions count, but the whole experience counts. It goes far beyond the initial hello. We can help you shape any reception and office service to ensure a seamless guest experience from start to finish.

Work with us

Let us help you establish the best regimes at the best value. We know the benchmarks. We know what you should be getting for your money. And we know how each provider works.

Soft FM project reports